About
Built from the buyer side of outsourced operations.
BPOIQ exists to give buyers of outsourced services an independent view of provider performance, contract obligations, pricing, compliance exposure, and AI-era productivity economics.
Mission
Make outsourced operations measurable, accountable, and AI-ready.
Outsourced service operations remain one of the largest, least governed line items on the corporate P&L. Most clients still rely on vendor-produced QBRs, vendor-defined KPIs, and pricing models that pre-date the productivity gains of AI.
BPOIQ is the independent intelligence layer — and platform-enabled service — that closes that gap, connecting contracts, operating data, pricing, compliance, and AI opportunity into one accountability model.
Principles
How we operate.
A small set of principles that shape every engagement and product decision.
Buyer-side only
We work for the buyer of outsourced services. We accept no fees, referrals, or revenue share from any provider.
Evidence over narrative
Every finding traces back to source contracts, operating data, and pricing artifacts — not vendor talking points.
AI-native by design
We use AI to extract, normalize, and analyze — and we hold providers accountable for capturing AI productivity for the client.
Discreet and senior
Engagements are senior-led, NDA-protected, and run with the discretion appropriate to PE, finance, and audit stakeholders.
The company
BPOIQ is operated by CatalystIQ LLC.
CatalystIQ LLC is the operating entity behind BPOIQ. It concentrates exclusively on independent governance, sourcing, and operating intelligence for outsourced service operations.
What we are not
- — Not a BPO broker or referral network.
- — Not a staffing or labor arbitrage business.
- — Not a law firm.
- — Not an audit firm.
BPOIQ provides operational, commercial, and governance intelligence — it does not provide legal advice, audit opinions, or guaranteed savings.